Covid-19 FAQs

Can I pause my account during COVID-19?

Of course. Shred-it understands the challenges that have been brought about as a result of COVID-19. You can pause your account by getting in touch with one of our team on 04 340 3588 or, please note a minimum charge may apply. We’re still operating in accordance with the latest government guidelines to ensure you’re safety, so as soon as you’re ready to resume your account you can do so here.

Can you provide document destruction services for employees working remotely?

Yes, Shred-it can protect your business and support employees working remotely. To do so, we can provide your remote workforce with secure, purpose-built sacks to store all confidential documents when they are no longer needed. Staff can them simply seal these sacks and return them when they’re next in the office. You can then call us to arrange collection to securely destroy any confidential data, following our strict COVID-19 Service Process.


How are Shred-it making sure customers stay safe during COVID-19?

At Shred-it, the health and welfare of our customers and staff is paramount. Our staff will always operate in-line with government guidelines, observing good hand-washing hygiene, maintaining the recommended level of social distancing and wearing the appropriate PPE. For more information, please view Shred-it’s COVID-19 Service Process.

Is Shred-it still operating and can I reactivate my account?

Yes, Shred-it is still operating in accordance with the latest government guidelines. To reactivate your account, you can do so here, or feel free to get in touch with one of our team on 04 340 3588.

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